Frequently Asked Questions
Commercial FAQ | Technical FAQ
Contents
- What are the payment options when purchasing Form2PDF?
- How do I find the hostid needed for the license?
- My hostid has changed or will change. How can I transfer my license?
What are the payment options when purchasingForm2PDF?
These are the options for purchasing Form2PDF:
- Credit card
- Paypal
- Wire transfer
How do I find the hostid needed for the license?
The "hostid" is needed to generate a commercial license for Form2PDF and needs to be specified when purchasing a license.
If Form2PDF is already installed, running in evaluation mode without a commercial license the command "form2pdf --showhostid" can be issued to display the hostid.
If Form2PDF is not installed this is how you find the "hostid" for your operating system (valid for Form2PDF 3.x versions):
- AIX
Output of command "uname -m" - HP-UX
Output of command "uname -i" - Linux
HWaddr part of output from command "ifconfig eth0" - Solaris (Sparc)
Output of command "hostid" - Solaris (x86)
Output of command "hostid" - Other
IP address of first network interface
My hostid has changed or will change. How can I transfer my license?
The Form2PDF license is tied to the hostid of the server where it is used. If hardware needs to be replaced the hostid may change and therefore a new license key is required. Any customer has the right to transfer the license from one server to another provided that the software will only be installed on one server at any given time.
The procedure to request a license transfer is the following:
- Download and print the License Transfer Agreement. Sign it and fax it to us at +46-8-55576861.
- Send an e-mail to support@infoflexconnect.se requesting the transfer and informing us about the faxed license transfer agreement.
- A new license will be e-mail to the customer.